AI for Everyday Work

About this course

Level 3 teaches the basics of working with AI. You learn what tools like ChatGPT, Gemini and Copilot are good and bad at, how to ask them clearly, and how to use them inside the Office work you already know — while checking their answers and protecting private information.

What you will learn

1. 1

   Understanding AI Assistants

   • •What AI can and cannot do
   • •ChatGPT, Gemini and Microsoft Copilot compared
   • •Why AI makes mistakes, and how to check it
2. 2

   Prompting Clearly

   • •Giving context, role and format
   • •Improving an answer step by step
   • •Reusable prompt templates for office tasks
3. 3

   AI for Documents & Email

   • •Drafting letters, emails and reports
   • •Summarising long documents
   • •Rewriting for tone and language
4. 4

   AI for Excel & Data

   • •Having AI explain and write formulas
   • •Cleaning and analysing data with AI help
   • •Turning numbers into charts and insights
5. 5

   AI for Presentations & Research

   • •Building slide decks with AI
   • •Creating images for your work
   • •Researching a topic and checking sources
6. 6

   Responsible Use & Final Project

   • •Privacy, copyright and honesty
   • •Company rules for AI use
   • •Capstone: an AI-assisted office project